Shipping Information — United States, US Territories and APO/FPO

HOLIDAY SHIPPING CUTOFFS

ROSH HASHANAH - SUNDAY, OCTOBER 2, 2016
SHIPPING ORDER BY DATE TO BE DELIVERED BY
Standard Sunday, September 25th 11:00pm PT Friday, September 30th
Standard - Monogramming Sunday, September 25th 11:00pm PT Friday, September 30th
Next Day Thursday, September 29th 6:00pm PT Friday, September 30th
Gift Card - Standard Tuesday, September 20th 5:00pm PT Friday, September 30th
Gift Card - Rush Thursday, September 29th 9:00am PT Friday, September 30th
YOM KIPPUR - TUESDAY, OCTOBER 11, 2016
SHIPPING ORDER BY DATE TO BE DELIVERED BY
Standard Tuesday, October 4th 11:00pm PT Monday, October 10th
Standard - Monogramming
Tuesday, October 4th 11:00pm PT
Monday, October 10th
Next Day Friday, October 7th 6:00pm PT Monday, October 10th
Gift Card - Standard Wednesday, September 28th 5:00pm PT Monday, October 10th
Gift Card - Rush Friday, October 7th 9:00am PT Monday, October 10th
Tuesday, October 4th 11:00pm PT
HALLOWEEN - MONDAY, OCTOBER 31, 2016
SHIPPING ORDER BY DATE TO BE DELIVERED BY
Standard Tuesday, October 25th 9:00am PT Friday, October 28th
Standard - Monogramming Monday, October 24th 11:00pm PT Friday, October 28th
Next Day Thursday, October 27th 6:00pm PT Friday, October 28th
Gift Card - Standard Tuesday, October 18th 5:00pm PT Friday, October 28th
Gift Card - Rush Thursday, October 27th 9:00am PT Friday, October 28th
Learn More About Our Shipping and Processing

SHIPPING TO THE 48 CONTIGUOUS STATES

ORDER TOTAL

STANDARD SHIPPING

5 Business Days

NEXT DAY SHIPPING

add $17.50

Order by 6pm for Next Day

Up to $15.00    
$4.95 $22.45
$15.01 - $25.00
$6.00 $23.50
$25.01 - $45.00
$8.00 $25.50
$45.01 - $65.00
$11.00 $28.50
$65.01 - $90.00
$14.00 $32.50
$90.01 - $125.00
$17.00 $35.50
$125.01 - $200.00
$21.00 $38.50
$200.01 & over
10% 10% + $17.50
$3,000.01 & over
5% 5% + $17.50

The fees above do not include gift wrap or surcharges that may apply to some items.

OUTSIDE CONTIGUOUS 48 STATES

Alaska - Add $10

Hawaii - Add $10

U.S. Territories - Add $10 (10-15 business days)

UNLIMITED FLAT RATE FURNITURE & FREIGHT DELIVERY

An unlimited number of eligible furniture and select non-furniture items can be delivered for a single flat rate, per shipping address.

DISTANCE CHARGE
Local $159
Regional $259
National $399
TYPE OF ITEM ESTIMATED ARRIVAL
White Glove - Special Order Item 6-8 weeks
White Glove - Quick Ship Item 2-4 weeks
White Glove - In Stock Item

7-10 days (metropolitan area)**

2-3 weeks (all other areas)

STANDARD SHIPPING

Our shipping and processing fees cover the processing, handling, packing and delivery of your order. Most products are shipped from our warehouses to arrive within 5 business days of when you placed your order. If there is a delay, we will notify you by mail or email. Some items sent directly from our suppliers may take longer, and items ordered together may not arrive in the same box. 

SHIPPING SURCHARGES

Because furniture, rugs and other large items are bulky, heavy and may have limited availability, these items require special attention and a delivery processing surcharge. This charge is listed in parentheses ($) after the item price and is in addition to regular delivery and processing charges (see chart above).

ALASKA, HAWAII & THE U.S. TERRITORIES

Items shipped to Alaska, Hawaii and U.S. territories are delivered by UPS or USPS with an additional charge of $10. If you wish to ship via Parcel Post to U.S. territories or APO/FPO addresses, please call Customer Service at 1.888.779.5176.

Some heavy or oversized items cannot be shipped outside the contiguous 48 states. At this time, we are unable to ship items with an in-home/White Glove Delivery icon to Hawaii (such as large furniture pieces or any items that exceed UPS shipping weight limits).


NEXT DAY SHIPPING

For an extra charge of $17.50 per address we can arrange for next day delivery to most destinations within the contiguous 48 states. If we receive your order by 6 pm PT Monday through Friday, you'll receive your order the next business day; orders placed Friday after 6 pm through Sunday will arrive on Tuesday.

Note: Next Day Delivery service is not available for some oversize items, White Glove Delivery items, out of stock items, items on backorder, personalized/monogrammed items or for items shipped directly from the manufacturer. Please call 1.888.779.5176 for more information.

*The regular shipping and processing charges stated on the Delivery and Processing Charges Chart cover Parcel Post Delivery. These charges do not include Surcharges that may apply to some items or Next Day Delivery charges.

SHIPPING TO A DIFFERENT ADDRESS

To ship an item to an address other than your billing address, click on the "Ship to Different Address" link in the Shopping Cart for each item and update the recipient information.

HAWAII

At this time, we are unable to ship items to Hawaii with a White Glove Delivery icon such as large furniture pieces or any items that exceed UPS shipping weight limits. Please call 1.888.779.5176 for more information.

SHIPPING TO A P.O. BOX

We can ship most items to a P.O. Box. This excludes extra-large items and those shipped directly from our manufacturers. Please call 1.888.779.5176 for more information.

INTERNATIONAL SHIPPING

To learn more about international shipping, click here.

SALES TAX

Sales tax on the merchandise total is charged for items shipped to the following states and US territories: AL*, AR*, AZ*, CA*, CO*, CT*, DC*, FL*, GA*, IA, ID, IL*, IN*, KS*, KY*, LA*, MA, MD*, ME*, MI*, MN*, MO*, MS*, NC*, ND*, NE*, NJ*, NM*, NV*, NY*, OH*, OK, PA*, RI*, SC*, SD*, TN*, TX*, UT, VA*, VT*, WA*, WI*, WV*, WY and Puerto Rico*. States and US territories marked with an asterisk also collect taxes on shipping and processing charges. Except as otherwise noted, all sales are made by Williams-Sonoma DTC, Inc., and the local sales tax of the delivery destination is also charged. All sales shipped to Texas locations are made by Williams-Sonoma DTC Texas, Inc., and the sales tax is based on the location where the order was received. The local sales tax of the delivery destination is also charged. Orders delivered to California locations are F.O.B. destination point which means title passes in California.

Furniture Delivery

UNLIMITED FLAT RATE FURNITURE & FREIGHT DELIVERY

With Unlimited Flat Rate Furniture & Freight Delivery, an unlimited number of eligible furniture and select non-furniture items can be delivered for a single flat rate, per shipping address. These items will be delivered by White Glove Delivery service providers. Eligible items will show "Unlimited Flat Rate Delivery" on the product page. Pool tables, pool and table tennis covers, foosball tables, and air hockey tables are not eligible for Unlimited Flat Rate Furniture & Freight Delivery.

The exact shipping charge is based on your shipping location. Shipping times vary by vendor. See shipping tab for more details. Your order will ship when all items in your order are available for delivery.

WHITE GLOVE DELIVERY

  • With White Glove Delivery, items are brought into your home, most are unpacked and assembled*, and the packaging is removed. 
  • *: Exceptions include outdoor patio structures, marble or stone sink consoles, lighting, mirrors, rugs, headboards attached to a metal frame and any items requiring home installation. Please call Customer Service at 1.888.779.5176 for further delivery details.
  • A representative will call to arrange a delivery date and confirm an appointment timeframe (typically a 4-hour window).
  • White Glove Delivery is only available in the contiguous 48 states.

ARRANGING DELIVERY DATE

Delivery is by appointment Tuesday – Saturday in most major metropolitan areas, with Monday delivery available in some areas.  Service to outlying areas may be restricted based on geographic location. Our delivery service will contact you to arrange a delivery date and confirm the appointment timeframe.

DELIVERY TIMING 

QUICK SHIP UPHOLSTERED FURNITURE: 2-4 WEEKS
Items marked as Quick Ship will usually be delivered within 2 to 4 weeks. There is no additional charge for Quick Ship delivery. This service is subject to product availability at time of shipping.

SPECIAL UPHOLSTERED FURNITURE: 8-10 WEEKS
Special made-to-order items with all parts in stock will usually ship from our distribution center within 8 to 10 weeks. All items not marked as Quick Ship are special order items.

NON-UPHOLSTERED FURNITURE
All non–upholstered items will arrive within 7 to 10 business days to most metropolitan areas.** For other areas, your furniture will be delivered within 2 to 3 weeks, depending on availability.

**San Francisco, Los Angeles, Las Vegas, Denver, Phoenix, New York City, Baltimore, Boston, Dallas, Atlanta, Chicago, Detroit, Columbus, Cromwell, CT, Raleigh/Charlotte, NC, & Tampa/Ft. Myers/Orlando and Miami/Ft. Lauderdale, FL.

Gift Card Shipping

GIFT CARDS 

For standard delivery (5-7 business days), shipping and processing charges are free.

For next day (1 business day), there is a charge of $8.50.

Next day orders received by 9am PT Mon - Fri will arrive next business day; orders placed after 9am Fri - Sun PT will arrive on Tues.