Customer Service

Pottery Barn is dedicated to providing our customers with a superior level of service.

Contact Us

  • Order by phone anytime: 1.888.779.5176
  • Order by fax anytime: 1.702.363.2541
  • Contact Customer Service: 1.888.779.5176
  • 5:00 am - 9:00 pm PT (M-F), 6:00 am - 6:00 pm PT (S,S)
  • Contact Registry Customer Service: 1.888.779.5176
  • 5:00 am - 9:00 pm PT (M-F), 6:00 am - 6:00 pm PT (S,S)
  • Outside the United States: +800.15002222
  • (We are only able to ship to the United States, U.S. Territories, and APO/FPO addresses.)

For all other requests, please visit customer service on our desktop site