Stark™ Concepts Custom Diamond Sisal Rug - Platinum

Features

• 100% sisal rug.
• Natural latex backing.

Details

• Choice of size in one-foot (12") increments, from 2' square up to 13' wide x 15' long (156" wide x 180" long).

Care

• Professional cleaning recommended when necessary.
• Brush away crumbs and dirt with a household broom; a vacuum should be used less frequently.
• Excessive vacuuming of natural fibers may cause extra wear.
• When vacuuming, use a vacuum cleaner without a beater brush, on a low power setting.
• Due to the handmade nature of the product, fibers will occasionally pop up. When this happens, simply tuck them back into the rug or trim with scissors. Do not pull loose ends.
• Keep away from excessive moisture.
• Blot spills immediately with a white cloth.
• No water, steam or wet shampoo.
• Harsh chemicals may damage or fade rug.
• Use rug protectors under heavy furniture.
• For indoor use only.

Delivery Information

This item will ship directly from the manufacturer and is not eligible for rush shipping.

Please allow 6 weeks for delivery.

Surcharges

Furniture, rugs and other large items are bulky, and can be heavy, so these items have a delivery and processing surcharge; this charge is listed in parentheses after the price and is an additional charge.

Items shipped to Hawaii are delivered by UPS at our regular shipping and processing fees, with an additional charge of $10. Also, we are now offering shipment of large furniture and oversized items to Oahu, Maui and the Island of Hawaii. There will be an additional surcharge of $350 per order. This surcharge is in addition to regular delivery charges, which are listed below.

*The regular shipping and processing charges stated on the Delivery and Processing Charges Chart cover Parcel Post Delivery. These charges do not include Surcharges that may apply to some items or Rush Charges.

.View General Shipping Information

 In-Home Delivery Service

We are proud of our exclusive In-Home Delivery Service. When indicated, these items are brought into your home, unpacked and assembled, and the packaging is taken away. Delivery is by appointment; Monday - Friday in all areas; Saturday delivery in some areas. In-Home Delivery is available in the contiguous 48 states as well as Maui, Oahu and the Island of Hawaii.View General Shipping InformationLearn How to Measure for Delivery

Standard Delivery and Processing Charges
Order Total:
Up to $15.00 = $4.95 charge
$15.01 to $25.00 = $6.00 charge
$25.01 to $45.00 = $8.00 charge
$45.01 to $65.00 = $11.00 charge
$65.01 to $90.00 = $14.00 charge
$90.01 to $125.00 = $17.00 charge
$125.01 to $200.00 = $21.00 charge
$200.01 & over = 10% charge
$3,000.01 & over = 5% charge

Return Policy
At Pottery Barn, we take great pride in the quality and craftsmanship of our products. Attention to design, materials, safety and construction is our priority. We carefully inspect your order prior to shipment. Upon receipt, please inspect your purchase and notify us of any damage; we will arrange for a prompt replacement. If, within 7 days for Quick Ship upholstery and 30 days for all other products, you are dissatisfied for any reason, you may return your purchase for a refund of the merchandise value.

We cannot accept returns on monogrammed, personalized, special-order items, or on items damaged through normal wear and tear. We also cannot accept returns of final-sale items which are identified by a price which ends in .99.

For returns of items purchased from your Pottery Barn registry, we will gladly provide a refund or exchange for the merchandise within 90 days of your event or within 90 days of purchase, whichever date is later.

You may return merchandise through the mail for a refund or replacement. For detailed procedures for returning items through the mail, please contact Customer Service at 1.888.779.5176, 7 days a week, 5:00am - 9:00pm (PT).