A Year of Live Orchids

Care

• White Orchids: 
• April:  Purple Lip
• July:  Yellow Lip
• October:  Pink Slash
• January:  Yellow Lip
• Colored Orchids:
  
• April:  Mango with Red Lip
• July:  Tinny Pink Honey
• October:  Kaleidoscope
• January:  Sogo Smith
• For indoor growing and display only.
• Light: Medium to bright indirect light. Avoid direct sunlight, as leaves burn easily. Yellow or splotchy leaves indicate plant is getting too much light.
• Water: Water lightly every 20–30 days, if needed. Best if allowed to almost dry out between waterings. Check the medium with your finger; if you feel moisture, do not water. Your orchid is potted in moss, which holds moisture extremely well. Do not allow the pot to stand in water.
• Temperature: Day: 68–78°F; night: 65–75°F. Orchid does best in an environment with an even temperature, especially when in bud. Chilly temperatures or draft areas can cause flowers and buds to drop.
• Reblooming: When last flower drops, cut the stem halfway between base and top at an angle between the nodes for a possible re-bloom. If a rebloom does not occur within 45 days, cut the stem down to about an inch high for a new spike the following winter/spring. During the winter months, place your phalaenopsis on a north-facing window ledge with no direct sun for 45 days or until a new stem begins. Orchid temperature must drop to 58–60°F to force a new flower stem. Once a new stem begins, place orchid in the recommended even temperature range for growing.
• Fertilizer: When your orchid is blooming, fertilizer is not needed. If you wish to fertilize, we recommend a balanced fertilizer such as 12-12-12 or similar ratio. Apply fertilizer at one-quarter strength with every other watering. To encourage bloom production, a high-phosphorus fertilizer (such as 10-30-20) may be applied.

Delivery Information

Perishable items are shipped from the supplier to arrive within 5 business days.

Perishable items cannot ship outside the contiguous 48 states.

Rush Delivery service is not available for some oversize items, items shipped from the supplier (including perishable and custom-manufactured items), out-of-stock items and items to be shipped outside the contiguous 48 states.

Standard Delivery and Processing Charges
Order Total:
Up to $15.00 = $4.95 charge
$15.01 to $25.00 = $6.00 charge
$25.01 to $45.00 = $8.00 charge
$45.01 to $65.00 = $11.00 charge
$65.01 to $90.00 = $14.00 charge
$90.01 to $125.00 = $17.00 charge
$125.01 to $200.00 = $21.00 charge
$200.01 & over = 10% charge
$3,000.01 & over = 5% charge

Return Policy
At Pottery Barn, we take great pride in the quality and craftsmanship of our products. Attention to design, materials, safety and construction is our priority. We carefully inspect your order prior to shipment. Upon receipt, please inspect your purchase and notify us of any damage; we will arrange for a prompt replacement. If, within 7 days for Quick Ship upholstery and 30 days for all other products, you are dissatisfied for any reason, you may return your purchase for a refund of the merchandise value.

We cannot accept returns on monogrammed, personalized, special-order items, or on items damaged through normal wear and tear. We also cannot accept returns of final-sale items which are identified by a price which ends in .99.

For returns of items purchased from your Pottery Barn registry, we will gladly provide a refund or exchange for the merchandise within 90 days of your event or within 90 days of purchase, whichever date is later.

You may return merchandise through the mail for a refund or replacement. For detailed procedures for returning items through the mail, please contact Customer Service at 1.888.779.5176, 7 days a week, 5:00am - 9:00pm (PT).