Pottery Barn Gift Cards
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Giving the gift they want is as easy as sending a Pottery Barn Gift Card.
Gift Cards may be used for making purchases at stores in the United States & Puerto Rico, by phone or online with Pottery Barn®, pottery barn kids®, PBteen®, west elm®, Williams-Sonoma®, and Williams-Sonoma Home®. They may not be redeemed for cash or applied as payment to any account, unless required by law. Pottery Barn does not accept responsibility for cards lost, damaged or stolen, or any unauthorized use or resale of cards. You may not purchase more than $10,000 in Gift Cards in one day. Acceptance of a gift card constitutes acceptance of these terms and conditions, which may change at any time.
- Gift cards arrive in 7-10 business days and ship for free.
- For even faster shipping, opt for two-day delivery for an additional $6.50.
- Arrive with your personalized message in a special gift envelope by first-class mail.
- Can be redeemed at any of Pottery Barn, Pottery Barn Kids, PBteen, Williams-Sonoma, Williams-Sonoma Home or West Elm stores, online or by phone.
- Available in the following denominations: $25, $50, $75, $100, $150, $200 or $250.
- Shipping Info
This is a general shipping item.
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We cannot accept returns on monogrammed, personalized, special-order items, or on items damaged through normal wear and tear. We also cannot accept returns of final-sale items which are identified by a price which ends in .99.
For returns of items purchased from your Pottery Barn registry, we will gladly provide a refund or exchange for the merchandise within 90 days of your event or within 90 days of purchase, whichever date is later.
You may return merchandise through the mail for a refund or replacement. For detailed procedures for returning items through the mail, please contact Customer Service at 1.888.779.5176, 7 days a week, 5:00am - 9:00pm (PT).