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| 1. OUR FRAME |
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Engineered hardwood frame — the strongest you can find — is assembled with mortise–and–tenon joinery — the strongest joint structure possible, so it lasts. |
1. THEIR FRAME |
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Cardboard, particleboard and fiberboard is stapled and glued at the joints, making it unstable over time, and prone to falling apart. |
2. OUR UPHOLSTERY |
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Down–blend wrapped seat cushions have high–density foam cores that retain their shape over time. Overlocking along every seam for reinforcement. |
2. THEIR UPHOLSTERY |
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Cushions are filled with foam, which compresses and sags over time. Lack of reinforcement at edges leads to fraying at seams and loss of fill over time. |
3. OUR SPRINGS |
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More sinuous steel springs across the seat are reinforced with heavy–guage tie wire for added durability, keeping cushions
from sagging. |
3. THEIR SPRINGS |
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Zigzag springs are cheap and prone to sagging, especially when they're not reinforced. |
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DESIGN Our furniture is designed in–house, so each piece is completely unique. Our expert designers are inspired by design from all over the world.
QUALITY Built to last, our pieces feature expert craftsmanship, mortise–and–tenon joinery and hand–applied multistep finishes. Natural veneers are used over wood (or wood composite) on pieces like dining tables and other large items that require extra resistance to expansion, weight or cracking — a construction technique used in the crafting of fine furniture since the 16th and 17th centuries.
VALUE We are proud of the value built into our products. We monitor every aspect of the production process — from initial hand–assembly to the multistep finish. This allows us to carefully select assembly techniques to ensure lasting quality and find the finest materials at the best value.
SERVICE Buy with confidence; we stand behind our product. Our associates are ready to answer your questions and help you with your purchase — either by phone or in our stores. For assistance, please call 1.888.779.5176.
When you choose Pottery Barn furniture, you're not just getting exceptional quality; you're also choosing exceptional customer service. Should you ever need to purchase a replacement cushion or slipcover, our associates can place that order for you at any time.
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