POTTERY BARN CREDIT CARD

What is the Pottery Barn Credit Card?

The Pottery Barn Credit Card can be used to make purchases at any Pottery Barn store, through our catalog or website. Pottery Barn brands include Pottery Barn, Pottery Barn Bed and Bath, Pottery Barn Kids, PBteen and Pottery Barn Outlet Stores.Back to top

How can I apply for a Credit Card?

There are three easy ways to apply for a Pottery Barn Credit Card: apply online, call 888.779.5176, or visit any Pottery Barn or Pottery Barn Kids store.Back to top

What are the benefits of the Credit Card?

When you open your Credit Card account you will be automatically enrolled in our special Rewards Program. This program awards you with merchandise Rewards Certificates that can be redeemed at any Pottery Barn brand store, through our catalog or website. Additional benefits include the following: special offers throughout the year, sale announcements, exclusive events and updates on new products. Plus, there's no annual fee. You can also manage your account online. Your Credit Card can be used for purchases with all Pottery Barn brands. Additional information.Back to top

What is the Pottery Barn Rewards Program?

You will receive one point for every dollar spent with your Pottery Barn or Pottery Barn Kids Credit Card at any Pottery Barn, Pottery Barn Kids and PBteen store, catalog or website. Points are awarded on all of your purchases (net of returns and credits) with any Pottery Barn brand, as mentioned above. Points are awarded on catalog and website purchases at the time of shipment/billing. Monthly point activity is detailed on your monthly billing statement.

Each time you reach 250 points in a billing cycle, you will receive a Rewards Certificate. If you accumulate 250 points during the billing cycle, you will receive a $25 Rewards Certificate. If you accumulate 500 points during the billing cycle, you will receive a $50 Rewards Certificate. If you accumulate 300 points, the additional 50 points will roll over until you've accumulated at least 250 points.

Rewards Certificates will be awarded based on your point balance at the close of business on the last day of the billing cycle. Your account must be open, in good standing and/or not more than two payments past due at the time the Rewards Certificates are issued. At the end of each billing cycle, you will receive a Rewards Certificate if you have accumulated at least 250 points. Rewards Certificates must be used within 180 days of the date of issue. Back to top

How do I redeem my Pottery Barn Rewards Certificate?

Rewards Certificates are redeemable for merchandise only at any Pottery Barn brand store, through our catalog or website. Certificates cannot be combined with any promotional offer, credited to an account, redeemed for cash, applied to past purchases or used to purchase gift certificates. If the purchase total is more than the value of the Certificate, the difference must be applied to the Pottery Barn or Pottery Barn Kids Credit Card; it must be in good standing and/or not more than two payments past due at the time Certificate is redeemed otherwise the Certificate can not be redeemed for more than its value. Certificate is valid for one use only. If the purchase total is less than the value of the Certificate, the difference cannot be credited to any account, redeemed for cash/merchandise credit or used to purchase a Gift Card. In stores, Certificates must be surrendered at the time of purchase. Use the Code printed on the Certificate when redeeming it online or through our catalog. No additional Certificates will be issued after program termination. Lost or stolen Certificates will not be replaced. Certificate credit may appear on your monthly billing statement before the charge of your purchased product(s) due to the timing of the product shipment date, when the Credit Card is charged and billing cycle dates. Certificates may not be sold or otherwise bartered or transferred.Back to top