At Your Service

From tracking your order to processing a
return, we're here to help. Contact us by
phone, email or using one of our self—
service features. From start to finish, your
satisfaction is important to us.

Track Your Order

Track Your Order

Available for online status-tracking 24 hours after it has been placed.

Returns

Returns

You can return eligible items for a refund of the merchandise value.

Shipping

Shipping

Items are shipped to 48 states and to Alaska, Hawaii and US Territories.

International Orders

International Orders

Shipping to over 90 countries including Canada and Australia.

PB Credit Card

PB Credit Card

Apply today for a Pottery Barn credit
card and start enjoying the benefits.

Email Settings

Email Settings

Manage your settings and frequency of updates and latest offers.

Call Customer Service

U.S. Customer Service
1.888.779.5176

Email Customer Service

Customer Service Email
customerservice@potterybarn.com

Design Crew Free Design Services Installation Services Party Planning Wedding Registry
The Key Rewards

Store Events

Come down to your local store and join us
for decorating and entertaining classes,
book signing and more.

View Store Events
Store Events
Credit card

Credit Card


Earn 10% back in Rewards. You'll receive a $25 Reward
for every $250 you spend. Earn and redeem rewards at
Pottery Barn, Pottery Barn Kids, or PBteen.

Apply Today

Personalization Guide

Choose between traditional monogram
or personalization in a variety of different
fonts and color options.

View Guide
Personalization Guide
Find Your Fabric

Find Your Fabric

Search our entire collection, sorting by
fabric type or color.

Order Free Swatches

Register At
Pottery Barn

NEWLYWED DISCOUNT
Receive 10% off any purchase for
6 months after your wedding.

PRIVATE SHOPPING APPOINTMENTS
Join us in stores with our registry specialists
who will help you create the perfect registry.

GIFT TRACKER & THANK YOU NOTE MANAGER
We'll help you track who sent what and who
you've sent thank you notes to.

Create a Registry
Create a Registry
Assembly Instructions

Assembly Instructions

Assembly instructions for our furniture products are
available for you to download.

Get Instructions