Terms & Conditions
Welcome to potterybarn.com ("Web Site")! We are part of "Williams–Sonoma, Inc. Brands" which includes Williams–Sonoma®, Pottery Barn®, pottery barn kids®, PBteen®, west elm®, Rejuvenation® and Mark and Graham®.
Please take a few minutes to review these Terms and Conditions. These Terms and Conditions apply to your access and use of the Web Site and our mobile applications. Your use of our Web Site or our mobile application constitutes your agreement to follow these Terms and Conditions and to be bound by them.
These Terms and Conditions May Change
Williams–Sonoma, Inc. Brands reserves the right to update or modify these Terms and Conditions at any time without prior notice. For this reason, we encourage you to review these Terms and Conditions whenever you purchase products from us or use our Web Site.
Shipping and Processing Fees
Our shipping and processing charges are intended to compensate our company for the cost of processing your order, handling and packing the products you purchase and delivering them to you. We encourage you to also review detailed information about our shipping and processing fees.
Use of Our Web Site
We welcome your comments about our Web Site. However, any comments, feedback, notes, messages, ideas, suggestions or other communications (collectively "Comments") sent to our Web Site shall be and remain the exclusive property of Williams–Sonoma, Inc. Brands. Your submission of any such Comments shall constitute an assignment to Williams–Sonoma, Inc. Brands of all worldwide rights, titles and interests in all copyrights and other intellectual property rights in the Comments. Williams–Sonoma, Inc. Brands will be entitled to use, reproduce, disclose, publish and distribute any material you submit for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, we ask that you not send us any comments that you do not wish to assign to us, including any confidential information or any original creative materials such as stories, product ideas, computer code or original artwork.
Hyperlinks to other Web Sites
To the extent our Web Site contains hyperlinks to outside services and resources, the availability and content of which Williams–Sonoma, Inc. Brands does not control, any concerns regarding any such service or resource, or any hyperlink thereto, should be directed to the particular outside service or resource.
This Web Site and our mobile applications, and all Content available on this Web Site, our mobile applications, or both, are provided on an "as is" and "as available" basis without warranties of any kind, whether express, implied, statutory, or otherwise, including without limitation warranties of title or implied warranties of merchantability, non-infringement, or fitness for a particular purpose. You acknowledge, by your use of this Web Site or our mobile applications, as applicable, that your use is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use , and that Williams–Sonoma, Inc. Brands shall not be liable for any damages of any kind related to your use of this Web Site or our mobile applications. Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for damages. Accordingly, some of the above limitations and disclaimers may not apply to you. To the extent we may not, as a matter of applicable law, disclaim any warranty or limit our liability, the scope and duration of such warranty and the extent of our liability will be the minimum permitted under such law..
Product Pricing Information
The prices displayed on our Web Site may differ from prices that are available in stores or in catalogs, and our pricing may differ from store to store. If you are in the U.S. or Canada Web Site prices will be displayed in U.S. Dollars. Elsewhere Web Site prices will generally be displayed in the local currency. The prices displayed in our printed catalogs are quoted in U.S. Dollars and are valid and effective only in the U.S.
For full–price products, "Suggested Price" or "Sugg. Price" refers to the manufacturers' suggested retail price. "Our Price" refers to the everyday value price we offer to our customers. For sale products (identified by pricing in red), "Suggested Price" or "Sugg. Price" refers to the most recent selling price. "Sale" refers to the reduced price we are offering to our customers.
Occasionally we will offer special promotions to our customers that we refer to as "special offers" or "special offer". This can include a gift with purchase, free shipping, manufacturer offers, or other promotional activity associated with a product purchase. These offers may be for a limited time only.
From time to time there may be information on our Web Site or in our catalog that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. Williams–Sonoma, Inc. Brands reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order).
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Any action relating to the use of the Web Site, catalogs or any transaction with Williams–Sonoma, Inc. must be brought in the state or federal courts located in the County of San Francisco, California.
Last Updated: August 2013