Check Balance & Redeem Gift CardS
You can redeem your Gift Card or merchandise credit through our catalog or in any of our stores.
Check Your Balance
Your Card's Number & PIN:
How to Redeem Your Gift Card
Enter your 16–digit Gift Card number and 8–digit pin number when you checkout and the amount will automatically be deducted from your order total.
At A Store
Present your Gift Card at the cash register and it will automatically be applied to your purchase.
Shop from our catalog anytime by calling 1.888.779.5176.
Have your gift card ready, and the card's value will automatically be applied to your purchase.
Printed gift certificates and merchandise credits can be applied to store and catalog purchases only. Gift cards and eGift cards may be used at stores in the United States & Puerto Rico, by phone or online with west elm, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Williams Sonoma, Williams Sonoma Home, and Mark and Graham. For more information, see our Terms and Conditions.